Ambassador Zlata Husa Hotel - Prague

It has an excellent location. Location being on Wenseslas square, is a very Happening place. It has all the available around you while most of the places of interest from tourist's point of view like Cafe's, Charles bridge, Town hall, concerts etc are within walking distance. Tram & Metro are both available right there.

Internet Wi Fi signal in my room was a little weak.

poor facilities - no working iron or iron board. double charging of room and then delaying return payment. shocking behaviour from staff.

No customer care, damaged safety box, some of the lamps were not working, waited for 40 min for someone to come n take my laggages, poor breakfast, it's a place in mid of shopping center (only to sleep) !

Very well located, walking distance to the main attractions at the old part of the city. Less than two minutes walking from the main comercial street, with many restaurants and gift shops around. Excelent breakfast.

Staff still need to be more skilled in speaking English. Sometimes it is difficult to make yourself undertsood.

The location in relation to the old town

One elevator was to small and therefore claustrophobic. If there was a mechanical failure it would prove to be a problem.

The hotel has a feel of faded grandeur and needs to be generally upgrade for the money I would stay somewhere else

i like the location as it is in the city center and walking area and shopping and resturants

air condition is weak and also jakozi not workink

buona posizione ma assolutamente non e' un 5 stelle ,direi un 3 stelle con moquette un po' conciata ovunque .

old carpet everywhere ,bad smell outside of the room.

Location and Breakfast hall

Bad Airconditioning and guests have no control over ac in the rooms. When checking out, we had to pay in the local currency not in Euro as per the booking. Hotel charged at a rate 24.75 per Euro when paying which is cheating. The normal corona rate on that day was 23 per Euro.

Staff friendly, breakfast variety and central location

Given the suite was described as 'luxurious' it did not meet standard or description. Not thoroughly clean in as much as it required a very good hoover, however, the bed was clean, sofas in the suite had holes on each arm rest, hardly luxurious!

Everything: service, air conditioning, reception staff

I was amazed with my stay at this hotel. It was very inexpensive so I wasn't expecting a lot, however it seemed more like a 5 star hotel. All of the staff was very helpful and nice. The hotel was recently remodeled so everything is brand new and looks great. My room was small but had a full minibar in a fridge that was almost ice cold. I had a flat screen TV and most importantly an actual air conditioning unit! I had to get up during the night and turn it off it was so cold...amazing!

None, this hotel exceeded my expectations and I would certainly stay here again when in Praha.

The central location on Wenceslas Square made it simple to see Prague on foot, by short taxi rides, or by metro. The staff was great, and the junior suite was exquisite, overlooking the street but four stories above the noise and traffic.

We stayed in a suite so we had great comfort. Location, breakfast, room were great. The hotel staff could improve their customer service. They could be nicer and more helpful with tips and advices to the tourists, especially since this is not a budget hotel. Also, the carpets in the hallways and reception are old, which damages their claim as a five star hotel. The staff at breakfast was great.

Bedding not confortable. No air continioning with 30 C temperatures..room too hot.